Privacy Policy


Your Privacy Matters

Chalti ("we", "us", "our") is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect personal information such as your name, email address, shipping address, phone number, and payment details when you create an account, place an order, or subscribe to our newsletter. We also collect non-personal information like browser type, IP address, and browsing behavior through cookies and analytics tools.

How We Use Your Information

Your information is used to process orders, personalize your shopping experience, communicate with you about orders and promotions, improve our website and services, and prevent fraudulent activities.

Information Sharing

We do not sell or rent your personal information. We may share your information with trusted third-party service providers for purposes like payment processing (e.g., Razorpay), shipping, and marketing communications, only to the extent necessary to provide these services. We may also disclose information if required by law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. Our payment gateway uses secure encryption technology.

Your Choices

You can access and update your account information at any time. You can opt-out of marketing emails by using the unsubscribe link provided in the emails. You can manage cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. Any changes will be posted on this page. By continuing to use our website, you agree to the updated policy. If you have questions about this policy, please contact us.